 LabTech NMS -- Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more....
 Request Tracker -- Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments....
 Adondo Personal Audio Link -- PAL enables you to call your PC from any phone to hear the information you need. PAL can:
*Read and reply to email
*Play podcasts
*Provide instant traffic reports for your local roads
*Voice-dial Outlook contacts
*Recite information from documents and spreadsheets
*Get stock quotes and weather reports
*Read web pages and blogs
*Get appointments and contact info
PAL requires no expensive handheld device. It?s fast, easy, and hands-fre...
 DataTrack System -- The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types....
 DNA Helpdesk -- Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req...
 ENT Server (Desktop Edition) -- Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization....
ENT Server Corporate Edition -- Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization....
 Freeware HelpDesk CentreDesk Group -- CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration...
 Help Desk for IIS -- Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient....
 ieSupportManager -- ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed....
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