 LabTech NMS -- Windows Network Management and Monitoring System with Time sheets and Helpdesk Ticketing. This allows you to manage or monitor workstations from across the internet, behind firewalls or there clients have only incoming http access. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more....
 Adondo Personal Audio Link -- PAL enables you to call your PC from any phone to hear the information you need. PAL can:
*Read and reply to email
*Play podcasts
*Provide instant traffic reports for your local roads
*Voice-dial Outlook contacts
*Recite information from documents and spreadsheets
*Get stock quotes and weather reports
*Read web pages and blogs
*Get appointments and contact info
PAL requires no expensive handheld device. It?s fast, easy, and hands-fre...
 Been There Done That -- Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts and graphs to give you insight into your help desk operations. A backup and restore feature was also added in this release....
 Call Centre -- Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive....
 DataTrack System -- The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types....
 Global Site Support -- Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required...
 Help Desk for IIS -- Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient....
 I'm OnCall -- I'm OnCall is a web based service that enables you to take authorized on demand remote control of your customer's PC, within seconds of your customer's call for help. I'm OnCall auto configures a secure connection between the two PCs, without requiring any pre-installed software. Features include Remote Control, File Transfer, Corporate Branding, Incident Tracking, and Remote reboot of customer's PC....
 ieSupportManager -- ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed....
 ihelpcenter -- ihelpcenter is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at ihelpcenter.com....
กก |
